Haute Hijab Reviews

Based on 11 customer reviews and online research, hautehijab.com has a consumer rating of 3.2 out of 5 stars, indicating that most customers are generally satisfied with Haute Hijab.

3.2 / 5.0

11 Reviews

5 Stars(6)

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4 Stars(0)

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3 Stars(0)

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2 Stars(0)

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1 Star(5)

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How would you rate Haute Hijab?

Top Reviews

Guest
Posted on 06/30/2020

I think the hijab company may be a reputable and was recommended by hijabis on YouTube.
This is what made me order.
1st order May 2020. HH used Hermes to deliver. My parcel tracked as delivered with GPS!! When o never even knew it was put for delivery. But I never got it. That incident I blamed the courier and they refunded me. I had CCTV to prove this!
2nd Order made to deliver to a different address June 2020.
Firstly HH didnt even email me my order confirmation until I asked several days later!! I'm in the UK so really they should tell me the uk price not on dollars.
Secondly they used Hermes again!! I mean why would you if they were incompetent first time around.
My parcel arrived in the UK 17.06.2020 then there were several delays ! I contacted HH no one replied appalling customer service this again several days ago. HH also use a third company passport shipping who I contacted and they keep telling me to ring an automated service or go back to HH!!
Then I put in a complaint to resolver and kept tracking my parcel, hermes is uncontactable and use a virtual assistant. No people!! My complaint however was responded to telling me to contact retailer parcel delay.
When I tracked it today they said courier had a problem with delivery address. So I tried to contact courier. Again hit a brick wall cant even email them!!
Resolver replied said incorrect address!! I find it hard to believe and they are now returning to sender!! Good luck receiving it back!!!
I've put in an official complaint to HH. Appalling customer service. Why dont they use royal mail or amazon lockers or even DHL!!! Pathetic. No ones replied to me.
I'm awaiting a reply and have asked for a complete refund. Wouldnt recommend unless you live in texas.
HH needs to tale responsibility and offer an apology refund and replacement through another courier. Pure incompetence.

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Nathaniel Douglas
Posted on 11/06/2020

The quality is so bad the hijab didn’t cover your hair and it’s soo interparent

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Customer Reviews (11)

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Oscar Hudson
Posted on 05/22/2021
This company has never failed me there…

This company has never failed me there hijabs under scarves hijab magnets are the best I have in my collection there quality is the best out there I buy in bulk because ordering from USA and customs were a lot they have opened In Uk which I’m happy w out and will be ordering excellent company very efficient and the best out there well done haute hijab absolutely love

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Mattie Steward
Posted on 05/16/2021
I ordered the sport hijab to uae and…

I ordered the sport hijab to uae and after I received it I was shocked with the material and the fit it was not nice at all and transparent so when I tried to return it they said I should return in cost which will cost the same as hijab ,not recommend at all don’t even try!

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Guest
Posted on 05/01/2021
I can’t say enough amazing things about…

I can’t say enough amazing things about my experience with Haute Hijab! I’ve ordered from them many times (I think 10 or so by now), and their products are consistently top quality. About a year ago, a couple packages were lost in the mail due to COVID, and their customer service was FANTASTIC! They’ve since changed companies for handling their shipments to Canada and it’s ridiculously fast and reliable (on top of free over $70). I’ve been getting my orders from them faster than orders from Canadian companies, which is pretty awesome! I’d especially recommend their underscarves and jersey hijabs.

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Chester Cooper
Posted on 03/18/2021
As a veiled pagan

As a veiled pagan, I have been trying to find light but full coverage scarves. I love love love the Jersey hijabs and will be buying more colours.

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Lonnie Woods
Posted on 01/31/2021
Great Hijabs!

I recently made a purchase from Haute Hijab. It was my first time buying Hijabs and choosing to start wearing them. Shipping was super quick and the packaging was lovely.
As someone who is Christian, I did a lot of research before choosing to wear a hijab. I’ve always found them very lovely, and the women who wear them to be strong and beautiful.
I definitely recommend Haute Hijab and will buy from them in the future. It has truly given me the confidence and power to dress how I wish, and have a stronger faith, as well as making me feel protected.

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Danny Day
Posted on 12/21/2020
I don’t usually write reviews but...

I just had to leave a review to share my FANTASTIC experience with Haute Hijab. First of all, my delivery came earlier than expected- even though shipping from the states would normally take 2 weeks to where I am, it arrived in 4 days - during Christmas time!!! The sports cap is so easy to throw on, and cosy! No more constantly adjusting the scarf. The undercap is the comfiest thing I’ve ever had on. Usually I would get a headache from these type of caps, which is what stopped me from wearing a hijab for so long. This is exactly the push that I needed! The magnet clips are such a good idea. No more (not so safe) safety pins!! And the jersey fabric scarves are amazing. Amazing quality, no slipping. Thank you guys, will order again inshallah.

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Constance Kelly
Posted on 11/06/2020
They are so bad in the quality and they…

They are so bad in the quality and they didn’t cover anything the price for them are so high and also I waited for more than 20 days if i can give them 0 i will ????????????????????
We are hijabis it’s hard to find a really good nice company that we can trust them it’s so hard i am tired from these companies like hautehijab

1
Reply
Nathaniel Douglas
Posted on 11/06/2020
The quality is so bad the hijab didn’t…

The quality is so bad the hijab didn’t cover your hair and it’s soo interparent

2
Reply
Jason Long
Posted on 08/17/2020
28 days and still waiting....

28 days and still waiting! Its been 28days since I ordered and when I look at the tracking through DAI and Passport, my order has not moved since the day I ordered it - its still in Elk Grove US. I have emailed 3x to check and complain and they have said to relax its coming. However I have ordered from the US, UK and India in the last two weeks and all those have arrived within 10 days. I am requesting this to be sorted out asap otherwise I am lodging them as a scam and be requesting my bank do a charge back to recover funds.

2
Reply
Guest
Posted on 06/30/2020
I think the hijab company may be…

I think the hijab company may be a reputable and was recommended by hijabis on YouTube.
This is what made me order.
1st order May 2020. HH used Hermes to deliver. My parcel tracked as delivered with GPS!! When o never even knew it was put for delivery. But I never got it. That incident I blamed the courier and they refunded me. I had CCTV to prove this!
2nd Order made to deliver to a different address June 2020.
Firstly HH didnt even email me my order confirmation until I asked several days later!! I'm in the UK so really they should tell me the uk price not on dollars.
Secondly they used Hermes again!! I mean why would you if they were incompetent first time around.
My parcel arrived in the UK 17.06.2020 then there were several delays ! I contacted HH no one replied appalling customer service this again several days ago. HH also use a third company passport shipping who I contacted and they keep telling me to ring an automated service or go back to HH!!
Then I put in a complaint to resolver and kept tracking my parcel, hermes is uncontactable and use a virtual assistant. No people!! My complaint however was responded to telling me to contact retailer parcel delay.
When I tracked it today they said courier had a problem with delivery address. So I tried to contact courier. Again hit a brick wall cant even email them!!
Resolver replied said incorrect address!! I find it hard to believe and they are now returning to sender!! Good luck receiving it back!!!
I've put in an official complaint to HH. Appalling customer service. Why dont they use royal mail or amazon lockers or even DHL!!! Pathetic. No ones replied to me.
I'm awaiting a reply and have asked for a complete refund. Wouldnt recommend unless you live in texas.
HH needs to tale responsibility and offer an apology refund and replacement through another courier. Pure incompetence.

3
Reply
Pamela Dixon
Posted on 05/27/2020
I thought it was a bad company but I was wrong.

My first review with this company was not good because of the fact that I waited more than a month but turns out the APC courier was the reason for the delay.This is a reputable company, they have good customer service.i am a fan of Melanie and ahmed.I have my orders delivered to my cousin in California and I’ll let him deliver them to me, kinda a long route but this is due to a personal reason.

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